Privacy Policy

Last Updated: November 2024

The Body Happy Organisation CIC ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable laws and regulations.

1. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly:

Name
Contact details (email address, phone number, postal address)
Payment information (for donations, purchases, or services)
Information shared through correspondence, surveys, or feedback forms
Information provided when registering for workshops, events, or newsletters

b. Information We Collect Automatically:

Technical data, such as IP address, browser type, and operating system
Usage data, such as browsing behaviour on our website

c. Sensitive Personal Data:

In limited cases, we may collect sensitive data (e.g., health or demographic information) where necessary for workshop delivery or other specific purposes. We will always seek explicit consent where required by law.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To manage and deliver workshops, events, and resources
Communication: To respond to enquiries, send updates, or share newsletters
Compliance: To comply with legal and regulatory obligations
Fundraising and Marketing: To process donations and provide information about our activities (only with your consent)
Improvement: To enhance our services through feedback and analytics

3. Legal Bases for Processing

We process your personal information under the following legal bases:

Consent: When you opt-in to receive communications or participate in activities
Contractual Obligations: To fulfil a contract or agreement with you
Legal Compliance: To comply with legal obligations
Legitimate Interests: For operational, fundraising, or service improvement purposes

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers: To help deliver our services (e.g., payment processors, email platforms)
Legal Authorities: When required by law or to protect our rights
Partners and Affiliates: Only with your explicit consent

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Data no longer required will be securely deleted.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While we strive to ensure data security, no system can be guaranteed 100% secure.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you
Correction: Rectify inaccurate or incomplete data
Deletion: Request deletion of your data where applicable
Objection: Object to processing based on legitimate interests
Withdrawal of Consent: Withdraw consent for specific processing activities

To exercise these rights, contact us at hello@bodyhappyorg.com.

8. Cookies

Our website uses cookies to enhance user experience and analyse website performance. For more details, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the "Last Updated" date.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

The Body Happy Organisation CIC
Email: hello@bodyhappyorg.com
Address: 86-90 Paul Street, London, EC2A 4NE